- VetRec has introduced AI Receptionist, a 24/7 AI-powered virtual receptionist built specifically for veterinary practices.
- The platform answers calls, books appointments, logs client messages and escalates urgent cases to clinic staff.
- AI Receptionist integrates directly with existing veterinary practice management systems, eliminating manual data entry.
- The product is available as a standalone solution or alongside VetRec’s AI Scribe documentation platform.
- Future updates are expected to include online appointment booking, follow-up communications and prescription refill reminders.
VetRec has expanded its veterinary artificial intelligence platform with the launch of AI Receptionist, a virtual front-desk assistant designed to help practices manage incoming calls, schedule appointments and improve client communications around the clock.
Built for veterinary practices
According to VetRec, AI Receptionist was developed specifically for veterinary medicine and integrates with existing practice management systems to automatically log appointments, call summaries and client messages. The company says clinics can begin using the platform in as little as one day without additional hardware.
Supporting busy front desks
The company says the platform helps reduce missed calls, route urgent cases, automate appointment scheduling and prescription refill requests, and provide call analytics. It is available as a standalone product or alongside VetRec’s AI Scribe platform.
Additional features planned
Future updates are expected to include online appointment booking and outbound client communications, including follow-up messages and prescription refill reminders.
Information sourced from VetRec’s press release.
